This Privacy Policy (“Policy”) sets forth in detail the manner in which Sofia Exotic Rentals LTD (“Company,” “we,” “us,” or “our”) collects, uses, stores, transfers, and protects the personal data of users (“User,” “you,” or “your”) in connection with the operation of the website and services offered (collectively, the “Service”).
This Policy has been drafted in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”), as well as all applicable laws of Bulgaria and the European Union relating to the protection of personal data and privacy.
By accessing or using the Service, you acknowledge that you have read and understood this Policy, and you consent to the processing of your personal data as described herein.
The data controller responsible for the collection and processing of your personal data in relation to the Service is:
Sofia Exotic Rentals LTD
4 Kuzman Shapkarev Street
1000 Sofia, Bulgaria
Company ID: 205419417
All questions, requests, or complaints regarding this Policy or the processing of your personal data should be directed to [email protected]
In the course of providing the Service, Sofia Exotic Rentals LTD may collect and process the following categories of personal data:
Account Information: username, email address, password, profile details, and related identifiers.
Payment Information: transaction details, billing address, and payment card information, collected and processed securely by authorized third-party payment providers. Sofia Exotic Rentals LTD does not store complete credit or debit card details.
Technical and Device Data: IP address, browser type and version, operating system, device identifiers, referring URLs, time zone, and other technical information.
Usage Data: information about your interactions with the Service, including logins, session activity, browsing history within the Service, preferences, and communications.
Uploaded Content: text, prompts, images, files, or other User Content voluntarily submitted through the Service.
Support Communications: inquiries, complaints, or correspondence submitted to customer support.
Sofia Exotic Rentals LTD processes your personal data for the following purposes:
Where applicable, to deliver optional marketing communications, subject to your consent.
The lawful bases on which Sofia Exotic Rentals LTD processes personal data under Article 6 of the GDPR are:
Contractual necessity: Processing required for the performance of a contract with you (e.g., account management, provision of services, payments).
Legal obligation: Processing necessary to comply with legal or regulatory obligations (e.g., tax reporting, anti-money laundering checks).
Consent: Processing carried out with your explicit consent (e.g., non-essential cookies, optional marketing communications).
Legitimate interests: Processing necessary for the legitimate interests pursued by Sofia Exotic Rentals LTD (e.g., ensuring the security of the Service, preventing fraud, and improving user experience), provided such interests are not overridden by your fundamental rights and freedoms.
Sofia Exotic Rentals LTD retains personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, or as otherwise required by law.
Account Information: retained until the User closes their account or requests deletion.
Payment Records: retained for the period required under Bulgarian and EU accounting and tax laws (generally up to ten (10) years).
Technical and Usage Data: retained for a period of up to twelve (12) months unless longer retention is required for security, fraud prevention, or legal defense.
Support Communications: retained for a period necessary to resolve the inquiry and for compliance with legal obligations.
After the applicable retention period, personal data will be securely deleted, anonymized, or archived in accordance with applicable law.
Sofia Exotic Rentals LTD may disclose your personal data to the following categories of recipients:
Sofia Exotic Rentals LTD does not sell personal data under any circumstances.
If personal data is transferred to countries outside the European Economic Area (EEA) that do not provide an adequate level of protection under EU law, Sofia Exotic Rentals LTD ensures that such transfers are subject to appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission, or other mechanisms permitted by applicable data protection laws.
Sofia Exotic Rentals LTD implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data. These measures include, but are not limited to, encryption, access controls, pseudonymization, secure data backups, and regular audits.
However, no method of electronic transmission or storage is completely secure. Accordingly, Sofia Exotic Rentals LTD cannot guarantee absolute security, and Users acknowledge that they provide personal data at their own risk.
The Service uses cookies, pixels, and similar tracking technologies to provide essential functionality, enhance user experience, enable authentication, conduct analytics, and store preferences.
Upon first accessing the Service, Users are presented with a cookie consent banner, through which Users may accept, reject, or manage cookie preferences. Non-essential cookies will only be placed with the User’s consent.
Further information on cookies is provided in the Cookie Policy of Sofia Exotic Rentals LTD.
The Service is not intended for, and Sofia Exotic Rentals LTD does not knowingly collect or process personal data from, individuals under eighteen (18) years of age. Any personal data inadvertently collected relating to minors will be promptly deleted once discovered.
Sofia Exotic Rentals LTD reserves the right to modify or update this Privacy Policy at any time in response to legal, technical, or business developments. Users will be notified of material changes via the Service or by email, where required by law. Continued use of the Service after such changes constitutes acceptance of the revised Policy.